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Frequently Asked Questions

Find answers to the most frequently asked questions from our customers.

📋 General

IPTV (Internet Protocol Television) is a technology that delivers TV channels and video content over the Internet. Unlike traditional cable or satellite TV, IPTV uses your internet connection to stream content directly to your devices.
After your registration and payment, you instantly receive your login credentials by email. You then install the app on your device (Smart TV, smartphone, tablet, etc.) and connect with your credentials to access all the content.
Yes, you can cancel at any time, without any justification. We also offer a 7-day money-back guarantee after your registration.
We offer a free 24-hour trial so you can test our service before committing. Contact our support via WhatsApp to get it.

⚙️ Technical

Our service is compatible with: Smart TV (Samsung, LG, Sony, etc.), Android (smartphone, tablet, box), iPhone/iPad, Apple TV, Amazon Fire Stick, PC/Mac, MAG Box, Kodi and much more.
For an optimal experience: SD = 3 Mbps minimum, HD = 8 Mbps minimum, Full HD = 15 Mbps minimum, 4K = 25 Mbps minimum. We recommend a stable and ideally wired (Ethernet) connection.
A VPN is not mandatory but may be recommended in certain countries for a better experience. It can help avoid bandwidth limitations imposed by some ISPs.
Each subscription allows one simultaneous connection. If you need multiple connections, contact us for multi-screen offers at preferential rates.
Installation is quick and easy. After your purchase, you will receive a detailed installation guide by email. You can also check our tutorials in the TUTO section or contact our 24/7 support.

💳 Payment & Billing

We accept: Visa, Mastercard, PayPal, Bitcoin and other cryptocurrencies, bank transfers. All payments are secure and encrypted.
Yes! Your subscription is activated instantly after payment confirmation. You will receive your credentials by email within minutes.
Our service is available worldwide. We offer channels from over 50 countries including France, Belgium, Switzerland, Canada, the United States, the United Kingdom, Germany, Spain, the Middle East, Africa and Asia.
We offer a 7-day money-back guarantee. If you are not satisfied with the service, contact our support within 7 days of your purchase for a full refund.

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